Club Gear Q&A

09 Apr 2014 8:24 PM | Anonymous

Q1. When will the Headsweats®  visors arrive?  

A1. A limited number of visors have been ordered. They are expected to arrive by the end of May/early June. You can pre-order a visor through the TTC website. You will be notified when they arrive to confirm distribution (mail out or pick up).

If you order the visor through the TTC website club wear page, you will be automatically charged $10 for shipping. If you pick up the visor, we will refund the $10 fee.  Please review the rest of the Q&A for more information.

Q2.
 Can I pick up my club gear?
A2. Of course you can! 
 We’d love to personally say hi and thank you for being part of the TTC club and community.  If you order gear through the TTC website club wear page, you will be automatically charged $10 for shipping. Once the gear is picked up, we will refund the $10 fee.

Q3.
 Can club gear be mailed?
A3. Yes, it can be. If you pay the $10 shipping fee, we will mail it. If you order gear through the TTC website club wear page, you will be automatically charged $10 for shipping. If you arrange to pick it up we can refund the $10 shipping costs. 
 
Q4.
 If I want to pick up my gear at an event, clinic or race, who do I notify?
A4. If you will be attending an event, clinic, race or other TTC gathering, please email
martketing@torontotriathlonclub.org so we can make sure we bring your gear for pick up. Don’t forget to register for the event or clinic on our website!

Q5. Is it possible that I can pick up my club gear somewhere? Does TTC have an office?

A5. TTC does not have an office. We encourage you to come say hi at one of our socials or other events and pick up your gear. We’d love to hand it to you personally to say thank you for being part of the club and community.  

If there is a special circumstance that you would like us to consider, please email martketing@torontotriathlonclub.org and we can see what we can do to accommodate.

 

Q6. Can a friend pick up my gear? 

A6. Well, we would really like to see everyone in person however, we understand that between “eat, sleep, swim, bike and run” there is also “life”.  If needed please send an email prior to pick up with the name of the friend who will be picking up your gear on your behalf -marketing@torontotriathlonclub.org

 

Q7. What if I have more questions?

A7. Please email marketing@torontotriathlonclub.org

 

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